Shipping Policy
Thank you for shopping with Start Living.
We carefully pack and send every order with care from Australia.
Processing times
Orders are typically processed within 2–5 business days.
During busy periods, launches, holidays, or promotional periods, processing times may be slightly longer.
Shipping locations
We currently ship within Australia only.
International orders
Naomi’s book may still be available in your region through Amazon and other online retailers.
At this time, however, signed copies and physical products available through the Start Living store can only be shipped within Australia.
Shipping carriers
Orders are shipped using trusted Australian shipping carriers, including Australia Post where applicable.
Once your order has been dispatched, you will receive tracking information via email where available.
Delivery times
Delivery timeframes vary depending on your location and the shipping carrier.
Please note that shipping delays can occasionally occur that are outside of our control.
Signed and personalised books
Signed or personalised orders may require additional processing time prior to dispatch.
Incorrect addresses
Please ensure your shipping details are entered correctly at checkout.
Start Living is not responsible for delays or delivery issues caused by incorrect shipping information provided at the time of purchase.
Lost or damaged parcels
If your parcel appears delayed, lost, or arrives damaged, we recommend first checking the tracking information provided and contacting the shipping carrier directly.
If you still require assistance, please contact us at info@naomidyer.com.au and we will do our best to help.